Find quick answers about shopping with Luna North Apothecary.
Will my order arrive in one package?
We curate products from independent supplier partners. Items from different suppliers may arrive in separate shipments, with different shipping charges and delivery estimates. Review the options shown at checkout.
How much is shipping?
Available shipping options and charges are calculated at checkout using your items and delivery address. See our Shipping Policy.
How do I choose a size or style?
Select the size, finish, stone or scent on the product page before adding it to your cart. Product photos may show several options; your order contains the option you select.
Will my crystal look exactly like the photo?
Natural stones can vary in color, pattern and shape. Product descriptions identify natural stones and decorative crystal-style materials where that information is available.
Is the zodiac perfume a full set?
Each Zodiac Gemstone Perfume Oil purchase is one 10 ml rollerball bottle in your selected sign and scent. The 12 signs are individual options.
What if an item arrives damaged or incorrect?
Email hello@lunanorthapothecary.com with your order number and photos of the item and packaging.
How do returns work?
Read our Return and Refund Policy and contact us before mailing an item. Return instructions and destinations may differ by supplier.
How can I get help with an order?
Use our contact page or email us with your order number and question.
What do ritual and crystal meanings mean?
We share symbolism and ritual inspiration for personal reflection. These meanings do not promise health, financial or other particular outcomes.